Q: Why do I get an error accessing some videos?

It is not uncommon to experience the occasional “networking glitch.” That’s simply the nature of computers and the Internet. If you get an error while trying to view a video, simply try again. Close the video window and open it again. If the problem persists, please notify us through the Contact Us page.

Q: Why can't I view web presentations in the Opera browser?

Answer: For whatever reason, Google has chosen not to support the Opera browser for its Google Docs services. I suspect it’s because of Opera’s tiny market share and therefore Google couldn’t be bothered to support it (in other words, they’re too lazy). For web presentations, we recommend using the Firefox or Safari browser.